Great staff and service food is great as well as the prices.
The food took at least 20 minutes to be served in an empty restaurant. I ordered the lamb kabobs at the recommendation of the staff and they were literally so burned they were charcoaled. The rice was so dry that the entire mound was a solidified puck of rice that crunched when chewed. The salad was merely ok. None of the food I ate deserves to be sold to paying customers.
The owner and workers are nice, but service is deplorable for hookah and pizza often old. It takes, no less than 30 minutes to get hookah before you, after placing the order. And it takes about an hour to get a charcoal change, and for this, one must constantly go and ask. Part of the turtle slow hookah service is because they use charcoal that must be heated with fire on a stove or fireplace. Automatic charcoal would be ideal for this place, or maybe heat a new batch of charcoal every 30 minutes when customers are smoking, and just automatically top off their charcoal. This would make hookah enthusiasts very happy. Heating the charcoals they now use, takes 15 minutes alone. No loyalty program for frequent hookah/food customers. I have a sneaky suspicion that the workers are not paid fairly, and are not treated respectfully, also. If the place were renovated, seating were comfortable, with 3-4 workers on shift at all times, and hookah service excellent, Mediterranea would be busy all day, everyday.
This place has Middle Eastern food. The owner takes good care of people and food is very good. The ambiance may need some updates but overall it is a decent place. Sometimes the owner serves tea after dining and that is one more reason why I go there. The place serves sliced pizza and hookah as well.
Great friendly staff, good food better prices.
Mediterranea is a US Meal Delivery based in New Haven, New York. Mediterranea is located at 140 Orange St, New Haven, CT 06510, USA.
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