The staff kept yelling at us when I was a patient there, which is actually kind of horrible, considering every person there with me was there for a psychiatric purpose. Yelling at teenagers when you are a grown-up = not the best idea when a ton of the patients are there for depression, anxiety, anger issues, etc.
Nobody knows what's going on and they are extremely slow in every sense of the word. I was trapped there for 6 hours waiting to see a podiatrist, just for them to say I need antibiotics. Never want to ever go here again.
I gave Yale NewHaven Health 2 stars but was bordering 1 star. It started when I went for routine physical and my doctor in network sent me to some office building in Danbury ct which was not labeled a hospital facility for an EKG. Had the test done with no issues at all from the results of the physical. I then receive a bill for $800 from NewHaven Health which Aetna will not pay because it was billed as a hospital visit. I called the staff at this Danbury location and spoke to the Office manager whom said she did not have me a sign the waiver making me responsible for payment by mistake, apologized and told me to call billing at NewHaven Health billing dept. They told me ok will try and get you 10% off the bill only to tell me NO after 5 calls. In my opinion this is deceptive business practice. So my top tier insurance would not cover this visit to what appeared to be a doctors office in Danbury ct because the bill came from Brideport hospital. What a scam. In the end bill was paid by me and called one last time only to hear more lies about finding the waiver I signed and the did not give me the 10% because I asked for 20%. LoL. If I ever get moved to this hospital I will pay out of pocket to have an ambulance move me out to another facility. Beware! Then we wonder whats wrong with our healthcare today?
Yale New Haven Health is a US Health facility based in New Haven, New York. Yale New Haven Health is located at 789 Howard Ave, New Haven, CT 06519, USA.
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