Update: What really makes me rave about their incredible service is Keith going out of his way to fight a rental car company on my behalf. They picked up the car three days late and want to charge for me some damage that occurred after I returned the vehicle. Keith looked over the car when I returned it and found no damage so he was more than willing to call the insurance company himself and take my side. Throughout the experience, Columbus Auto Body has shown they take customer service seriously and I won't be going anywhere else.
I have taken a few vehicles to Columbus over the past few years and each time my experience has been the same. They are friendly, quick, and do great work. I've had my car returned clean on the inside and out and have never had a problem. I would highly recommend Columbus.
Vinny is so helpful. He was able to get me a great quote for some work done on my car. Very friendly staff and was able to get everything I needed done in a timely manner.
The staff at Columbus is friendly and always accommodating. They're family owned and operated and that is evident when you go there. After every visit they give you a nice coffee mug to remember your experience as well as a little bottle of touch up paint for your car which can really come in handy! If you find yourself in an accident, I recommend Columbus.
Had a pretty devistating car accident while on vacation passing through New Haven. The driver of the tow truck was the ONLY person at the scene that was kind to us. The people at the shop were considerate and helpful. The front desk receptionist is wonderful!!
Columbus Auto Body made the experience of dealing with insurance adjusters and claims simple and quick. Everyone was helpful, kind, and the work on my car was completed on time. They coordinated a rental car for me, communicated clearly, and dealt with the out-of-state insurance company so my involvement was minimal. Our car was returned to us washed, vacuumed, and cleaned including the tires and wheels. I wouldn't go anywhere else.
Unfortunately I've been to Columbus Auto body several times with different vehicles and family members. After an accident it's really nice to have someone to turn to who is trust worthy and friendly. They're great at everything from major accidents to small bumper scrapes and car detailing. They also handle the insurance company when needed which is really great.
Columbus Auto Body Works Inc is a US Car Repair based in New Haven, New York. Columbus Auto Body Works Inc is located at 487 Columbus Ave, New Haven, CT 06519, USA.
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